What We Collect and Why It Matters
When you open an account with kkf, we collect the information needed to run your account and process payments — your name, contact details, and the wallet identifiers you use for bKash, Nagad, or Rocket transactions. Payment data is passed through encrypted channels; we do not
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store your full wallet PIN or mobile banking credentials on our servers. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual activity. If you contact support, that conversation is logged
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so we can follow up accurately. We retain account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request a copy of the data we hold, ask us to correct inaccurate records, or
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ask us to delete data where no legal retention obligation applies. Availability of these rights depends on your local law and the eligible regions we serve. We do not sell your personal data to third parties. Third-party payment processors handling bKash, Nagad, and Rocket transfers operate
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under their own privacy terms, which we encourage you to review.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.